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When huge companies have knee-jerk overreactions to problems—rather than taking the time to consider all those impacted—it sucks.

There are better ways to manage comment problems than by punishing content creators. And the technology exists. Step it up, YouTube!

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Alison Moore Smith is a 57-year-old entrepreneur. She has been (very happily) married to Samuel M. Smith for 36 years. They are the parents of six incredible children and the grandparents to one astounding ginger grandson.

She is the author of The 7 Success Habits of Homeschoolers.

Join her on YouTube, Instagram, Facebook, and (barely) TikTok.